Desk.com Customer Support with Help Desk Software for Small Business - Salesforce.com US

Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.


Desk.com Overview

Desk.com is a popular help desk software offered by Salesforce.com, aimed at providing seamless customer support to businesses in today's fast-paced digital age. The website structure of Desk.com is characterized by an easy-to-navigate layout and minimalistic design, making it user-friendly for all visitors.

At the top of the homepage, there is a header that displays the main menu options, including "Solutions," "Pricing," "Resources," and "Support." These options provide visitors with easy access to vital information about Desk.com, such as its features, plans, and support. The homepage also features a banner with a call-to-action that encourages visitors to "Sign up for a free trial" and experience the Desk.com solution for themselves.

The next section of the homepage highlights various features of Desk.com, such as its multilingual support, integrations, and custom branding capabilities. This section is followed by another call-to-action that encourages visitors to "See all features." Scrolling further down the homepage, visitors can find valuable resources such as customer success stories, a blog, and webinars.

The footer of the homepage provides users with essential links such as "Terms of Service," "Privacy Policy," and "Trust and Compliance." Users can also sign up for Desk.com's newsletter, browse the company's social media links and the contact page.

Desk.com's web hosting service is Akamai International B.V, a reputable hosting company known for providing high-performance services. The website's TLD is .COM, which is a widely recognized domain extension, making it easy for visitors to remember and access the website.

Desk.com provides a safe browsing experience for visitors with its SSL certificate issued by DigiCert Inc, which encrypts data transmitted between the user's browser and the website server. This certificate gives visitors peace of mind that their data is secure, reducing the chances of cyber threats.

In terms of family-friendliness, Desk.com's content is suitable for general audiences. There is no inappropriate language or content on the website that would be unsuitable for children or young adults.

PageSpeed Insights scores for desk.com are 52, indicating that there is room for improvement in terms of website speed, according to Google. This score may be due to various factors such as unoptimized images, server latency, and browser caching. Nevertheless, Desk.com continues to provide a seamless user experience for thousands of businesses worldwide.


Desk.com Rank Summary

Global Rank
8,501
Average Load Time
1.65sec
Links In Count
1,002
Website Value
$1.1 M

Desk.com Website Safety

logo
Overview
Last Updated: 11/22/2024
Overall result - desk.com is safe.
We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.
Norton connect safe logo
Norton Connect Safe
Last Updated: 03/21/2024
desk.com is safe.
Norton ConnectSafe evaluates desk.com for any unsafe and insecure content. The results are critical for families with young children.
Google logo
Google Safe Search
Last Updated: 10/11/2016
desk.com is safe.
SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.
Google safe brwosing logo
Google Safe Browsing
Last Updated: 01/09/2019
desk.com is safe.
Malware: not found.
Phishing: not detected.
Unwanted software: not found.
Harmfull applications: not found.
Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.
McAfee logo
Site Advisor
Last Updated: 02/22/2020
desk.com is safe.
McAfee assesses desk.com for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze desk.com for mature or inappropriate content, only security checks are evaluated.
Web of trust logo
Web of Trust
Last Updated: 01/09/2019
desk.com child safety is very good.
The WOT calculates reputation of the desk.com. This reputation system receives ratings from users and information from third-party sources, assesses the desk.com for safety features and confirms, whether desk.com is suitable for children.

SSL Information
Domainsalesforce.com
Issuer OrganizationDigiCert Inc
IssuerDigiCert TLS RSA SHA256 2020 CA1
AlgorithmRSA-SHA256
Valid form04/29/2024
Expiration04/25/2025
SignedCertificate is not self signed
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Desk.com Rank History

Desk.com Hosting Information

Server Location

ASN Information

ASN ID: 33905

ASN Title: Akamai International B.V.

Last Update: 07/15/2024

% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See http://www.ripe.net/db/support/db-terms-conditions.pdf

% Note: this output has been filtered.
% To receive output for a database update, use the "-B" flag.

% Information related to 'AS33792 - AS35839'

as-block: AS33792 - AS35839
descr: RIPE NCC ASN block
remarks: These AS Numbers are assigned to network operators in the RIPE NCC service region.
mnt-by: RIPE-NCC-HM-MNT
created: 2018-11-22T15:27:34Z
last-modified: 2018-11-22T15:27:34Z
source: RIPE

% Information related to 'AS33905'

% Abuse contact for 'AS33905' is 'abuse@akamai.com'

aut-num: AS33905
as-name: AKAMAI-AMS
import: from AS3549 action pref=50; accept ANY
import: from AS13237 action pref=50; accept ANY
export: to AS3549 announce AS33905
export: to AS13237 announce AS33905
org: ORG-AT1-RIPE
admin-c: NF1714-RIPE
admin-c: NARA1-RIPE
admin-c: JP1944-RIPE
tech-c: NF1714-RIPE
tech-c: NARA1-RIPE
tech-c: JP1944-RIPE
status: ASSIGNED
mnt-by: RIPE-NCC-END-MNT
mnt-by: AKAM1-RIPE-MNT
created: 2004-09-03T09:05:52Z
last-modified: 2018-09-04T10:04:32Z
source: RIPE # Filtered

organisation: ORG-AT1-RIPE
org-name: Akamai International B.V.
org-type: LIR
address: 8 Cambridge Center
address: 02142
address: Cambridge, MA
address: UNITED STATES
phone: +16174444768
fax-no: +16174444768
admin-c: NF1714-RIPE
admin-c: NARA1-RIPE
admin-c: CKAK-RIPE
admin-c: RM4844-RIPE
admin-c: NB782-RIPE
admin-c: AKAY-RIPE
abuse-c: AR15028-RIPE
mnt-ref: RIPE-NCC-HM-MNT
mnt-ref: AKAM1-RIPE-MNT
mnt-by: RIPE-NCC-HM-MNT
mnt-by: AKAM1-RIPE-MNT
created: 2004-04-17T11:18:43Z
last-modified: 2019-04-15T17:17:52Z
source: RIPE # Filtered

role: Network Architecture Role Account
address: Akamai Technologies
address: 8 Cambridge Center
address: Cambridge, MA 02142
phone: +1-617-938-3130
abuse-mailbox: abuse@akamai.com
admin-c: NF1714-RIPE
admin-c: CKAK-RIPE
tech-c: NF1714-RIPE
tech-c: JP1944-RIPE
tech-c: APB15-RIPE
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tech-c: TBAK-RIPE
tech-c: NB782-RIPE
tech-c: RM4844-RIPE
tech-c: AKAY-RIPE
nic-hdl: NARA1-RIPE
mnt-by: AKAM1-RIPE-MNT
created: 2002-03-06T09:02:17Z
last-modified: 2019-04-15T17:17:53Z
source: RIPE # Filtered

person: John Payne
address: 8 Cambridge Center
address: Cambridge
address: MA, 02142
phone: +1 617 444 2562
fax-no: +1 617 444 2562
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mnt-by: AKAM1-RIPE-MNT
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source: RIPE # Filtered

person: Noam Freedman
address: Akamai Technologies
address: 8 Cambridge Center
address: Cambridge, MA 02142
phone: +1-617-938-3130
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source: RIPE # Filtered

% This query was served by the RIPE Database Query Service version 1.96 (ANGUS)

Desk.com Domain Registration and Settings

WHOIS

Domain Name: DESK.COM
Registry Domain ID: 5588622_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.markmonitor.com
Registrar URL: http://www.markmonitor.com
Updated Date: 2023-04-13T09:09:11Z
Creation Date: 1997-05-14T04:00:00Z
Registry Expiry Date: 2025-05-15T04:00:00Z
Registrar: MarkMonitor Inc.
Registrar IANA ID: 292
Registrar Abuse Contact Email: abusecomplaints@markmonitor.com
Registrar Abuse Contact Phone: +1.2086851750
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: DNS01.SALESFORCE.COM
Name Server: DNS02.SALESFORCE.COM
Name Server: DNS03.SALESFORCE.COM
Name Server: DNS04.SALESFORCE.COM
Name Server: DNS05.SALESFORCE.COM
Name Server: DNS06.SALESFORCE.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:49:05Z


DNS Records
HostA RecordTTL
HostMX RecordPriorityTTL
HostNS RecordTTL
HostTXT RecordTTL

Desk.com HTML Check


Errors
Warnings

Desk.com Desktop Performance

Last tested: 06/02/2017

Speedometer image
Desktop Speed
72%

Desktop Resource Breakdown
Total Resources183
Number of Hosts89
Static Resources48
JavaScript Resources36
CSS Resources3

Desk.com Mobile Insights

Last tested: 05/20/2017

Speedometer image
Mobile Usability
99%
Speedometer image
Mobile Speed
52%

Mobile Resource Breakdown
Total Resources176
Number of Hosts87
Static Resources48
JavaScript Resources34
CSS Resources3

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